We have an exciting and challenging opportunity coming up for a dynamic and experienced individual to fill the vacant role of Team Leader. This position is located within the Service Department – Tabubil Dealership and will report to the Service Manager.

Experience / Attributes:
Diploma in Business Management or related discipline.
Minimum Grade 12 Certificate.
2 years’ experience in role or significant experience in a similar role.
Strong Product Knowledge
Able to Interpret Parts
Sound knowledge on ERA NET & ERA LINK systems.
Comprehensive report writing skills.
Strong computer literacy & working knowledge of MS Suite.
Strong written & oral communication ability.
Effective time management skills.
Attention to detail.
Able to work under pressure.
Ability to organize, plan, coordinate & communicate effectively across all levels of the business.

Main duties / responsibilities include:

• Maintain, monitor daily service or repair schedule ensuring all RO's are delegated to the appropriate technician.


• Coordinate resources to ensure incoming & scheduled RO's are completed in conjunction with Toyota quality standards.


• Regularly monitor progress & evaluate the ongoing effectiveness of all service or repair maintenance performed by Technicians.


• Disseminate information, feedback on unit progress & status throughout the departments & customers on demand.


• Conduct on site technician toolkit inspection to ensure assets are maintained, managed, utilised correctly & fully functional.


• Assist 1st - 4th year Apprentices ensuring practical training activity remains compliant with Apprentice indenture standards.


• Implement operational assessment activity in conjunction with TSO to track & drive apprentice development progress.


• Perform daily safety precautionary & preventive procedures in/around workstation & report hazards, risks to Service Manager.


• Provide support to the Workshop & customers on complex technical interpretation issues or diagnosis process understanding.